Being an excellent communicator isn’t something that just comes naturally for everyone.
With so many different ways to communicate both personally and for business, it can be a daunting task to keep up with them all. On top of that, it’s a challenge to know where each person prefers to communicate and checks regularly.
Imagine this scenario:
You just hit send on an important email to your boss. You are putting together an important presentation for next week and you really needed an answer to help you prepare. Now it’s time to wait for the response.
…And wait, and wait, and wait.
Time is running out and you need to put the presentation together even without the answer you had hoped would come your way eventually.
It never does so you finish preparing the best you can.
You made the best decision possible based on the question you asked, show up to the presentation and roll with it. At the end of the presentation, your boss asks for more details on a specific section.
As it turns out, the question you asked initially was to know how in-depth he wanted the presentation on a few parts.
You cut out a lot of extra information to make the presentation fit the time frame and those details were the last to get cut.
Now, you seem unprepared in the presentation because you didn’t include information that was important to him.
Situations like this happen all the time in our lives.
Are your text messages long and wordy, full of questions, and in general difficult to follow much less reply to?
Are you on the receiving end of those messages? What do you even do with them?
Are taking into consideration that someone who is always using their mobile to check email and social media will get frustrated with your messages and either choose to not respond or not fully engage with you?
Most of the time you’re only thinking about yourself when sending those long messages. You’re certainly not considering the other party.
Take a step back and ask yourself these questions when sending messages:
- Is this question or message really needed?
- Is there only one question to be answered and can it be answered where they read the question?
- Is it clear what the question is?
- Is there a better place and/or time to get this message across (would a phone call or in-person conversation be more appropriate)?
Being more considerate and taking a moment to answer those questions internally before sending a message can greatly increase the likelihood that you get the response that you’re looking for in each communication.
Doing so can help ensure you get answers when you need them but also go a long way to avoiding frustration and building better relationships.
If you feel the same way as us, we’d love it if you joined us to stop overly long messages by sharing it with your friends.
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